REALESTIQ PRIVACY POLICY
Last Updated: 15 June 2024
1. INTRODUCTION
Realestiq (“we,” “us,” “our”) values your privacy and is committed to protecting your personal and financial information. This Privacy Policy explains how we collect, use, store, and disclose your information when you use our platform, website, and services. By accessing or using Realestiq, you consent to the practices outlined in this Privacy Policy.
2. INFORMATION WE COLLECT
We collect the following types of information:
2.1 Personal Information
Full Name
Date of Birth
Contact Details (Phone Number, Email Address)
PAN Card, Aadhaar Number, Passport (for NRIs)
Bank Account & Payment Details
2.2 Financial Information
Investment Amount
Transaction History
Earnings & Returns
2.3 Technical Information
IP Address
Browser Type & Device Information
Cookies and Tracking Data
2.4 Communication Data
Customer Support Queries
Emails, Chats, and Feedback
3. HOW WE USE YOUR INFORMATION
We use your information for the following purposes:
Investment Processing: To verify your identity and process investments securely.
Compliance & Legal Obligations: To meet financial and regulatory compliance requirements.
Customer Support: To address inquiries, disputes, and feedback.
Service Improvement: To analyze user behavior and enhance platform functionality.
Marketing & Updates: To send newsletters, promotions, and investment updates (you may opt out anytime).
4. DATA SHARING & DISCLOSURE
We do not sell or trade your personal data. However, we may share your information with:
4.1 Third-Party Service Providers
We may share necessary data with payment gateways, banking partners, or legal entities to facilitate transactions and regulatory compliance.
4.2 Legal & Regulatory Authorities
Your information may be shared with government agencies, tax authorities, or law enforcement if required by law.
4.3 Business Transfers
In case of a merger, acquisition, or business restructuring, user data may be transferred with appropriate safeguards.
5. DATA SECURITY MEASURES
We employ robust security measures to protect your data:
Encryption: All financial transactions are secured with AES-256 encryption.
Secure Servers: Data is stored in ISO-certified data centers.
Access Controls: Only authorized personnel have access to sensitive data.
Regular Audits: Periodic security checks and compliance reviews are conducted.
6. COOKIES & TRACKING TECHNOLOGIES
Realestiq uses cookies to enhance user experience and analyze website traffic. You can manage or disable cookies via your browser settings.
7. YOUR RIGHTS & CHOICES
As a user, you have the following rights:
Access & Correction: Request access to or correction of your personal data.
Data Deletion: Request deletion of your account and data (subject to legal obligations).
Marketing Preferences: Opt-out of promotional emails or SMS updates.
Withdrawal of Consent: You may withdraw consent for data processing where applicable.
8. DATA RETENTION POLICY
We retain your personal data for as long as necessary to fulfill legal and operational requirements.
Investment and transaction records are stored for a minimum of 7 years as required by Indian financial regulations.
9. THIRD-PARTY LINKS & SERVICES
Realestiq’s platform may contain links to third-party websites. We are not responsible for their privacy policies or practices. We encourage users to review third-party privacy policies before sharing data.
10. COMPLIANCE WITH INDIAN LAWS
This Privacy Policy complies with Indian Data Protection Laws, including:
Information Technology Act, 2000
Personal Data Protection Bill (if enacted)
SEBI & RBI Regulations (where applicable)
11. UPDATES TO THIS PRIVACY POLICY
Realestiq reserves the right to modify this Privacy Policy at any time. Users will be notified of significant updates via email or platform announcements.